FAQ
FAQ
Frequently Asked Questions
Your Guide to Cambridge Manor
From pet policies to parking, find answers to common questions about our apartments, amenities, and Cambridge Manor resident experience.
Leasing & Application
What is the lease term?
Our standard lease term is 12 months. However, we may offer shorter or longer lease options based on availability and individual needs. Please contact our leasing office to discuss your preferences.
Is there an application fee?
Yes, there is a non-refundable application fee of $100.00 per applicant. This fee covers the cost of background screening, credit check, and income verification. Please note that each individual aged 18 or older who will reside in the apartment must complete a separate application.
What documents are required to apply?
To complete your application, please provide the following:
• A valid government-issued photo ID
• Proof of income (such as recent pay stubs or tax returns)
• A signed Social Security card or ITIN documentation
• A valid government-issued photo ID
• Proof of income (such as recent pay stubs or tax returns)
• A signed Social Security card or ITIN documentation
How long does the approval process take?
The approval process typically takes 24 to 72 hours, depending on how quickly all required documents are submitted. Delays may occur if additional documentation is needed or if the Plaid verification step at the end of the application is skipped.
Rent & Fees
What is included in the rent?
Your monthly rent includes the following utilities and services:
• Sewer
• Trash collection
• Gas
• Hot & Cold water
Residents are responsible for setting up and maintaining the following services:
• Electricity through PSE&G
• Cable and internet through providers such as Verizon or Optimum
Please ensure these accounts are active prior to your move-in date.
• Sewer
• Trash collection
• Gas
• Hot & Cold water
Residents are responsible for setting up and maintaining the following services:
• Electricity through PSE&G
• Cable and internet through providers such as Verizon or Optimum
Please ensure these accounts are active prior to your move-in date.
Is renters’ insurance required?
Yes, renters’ insurance is required and must be active prior to move-in. Coverage must be maintained for the entire duration of the lease.
Key Requirements:
• You may choose any insurance provider. If applicable, we recommend checking with your current auto insurance carrier for bundling options.
• All financially responsible leaseholders must be listed individually on the evidence of coverage or declaration page.
• Proof of coverage must be submitted before move-in and kept up to date. It is the tenant’s responsibility to provide renewal documents throughout the lease term.
Automatic Enrollment Policy:
If valid renters’ insurance is not on file, you will be automatically enrolled in our Liability to Landlord Insurance program at a cost of $15/month ($10.50 for coverage + $4.50 administrative fee).
⚠️ Please note: This policy does not cover personal belongings or medical expenses.
For full details on coverage requirements, please refer to your Lease Agreement.
Key Requirements:
• You may choose any insurance provider. If applicable, we recommend checking with your current auto insurance carrier for bundling options.
• All financially responsible leaseholders must be listed individually on the evidence of coverage or declaration page.
• Proof of coverage must be submitted before move-in and kept up to date. It is the tenant’s responsibility to provide renewal documents throughout the lease term.
Automatic Enrollment Policy:
If valid renters’ insurance is not on file, you will be automatically enrolled in our Liability to Landlord Insurance program at a cost of $15/month ($10.50 for coverage + $4.50 administrative fee).
⚠️ Please note: This policy does not cover personal belongings or medical expenses.
For full details on coverage requirements, please refer to your Lease Agreement.
Are there any move-in fees or deposits?
We do not charge any move-in or broker fees. Once your application is approved:
• You’ll have 24 hours to sign the lease and pay a hold deposit, which secures the apartment and is applied toward your first month’s rent.
• A security deposit equal to 1.5 times the monthly rent is due at move-in. This must be paid by certified check or money order and will be held in an interest-bearing escrow account.
Additional fees may apply for pets or optional amenities.
• You’ll have 24 hours to sign the lease and pay a hold deposit, which secures the apartment and is applied toward your first month’s rent.
• A security deposit equal to 1.5 times the monthly rent is due at move-in. This must be paid by certified check or money order and will be held in an interest-bearing escrow account.
Additional fees may apply for pets or optional amenities.
Pets
Are pets allowed?
Yes, we are a pet-friendly community!
Cats and dogs are welcome, with a maximum of two (2) pets per apartment.
Please note the following restrictions:
• Weight limit: 40 lbs. per pet
• Breed restrictions: Certain dog breeds are not permitted, including but not limited to:
Pit Bulls, Rottweilers, Dobermans, German Shepherds, and other breeds deemed aggressive by management.
• Prohibited animals: Reptiles, rodents, birds, insects, and exotic animals are not allowed.
• All pets must be approved by management prior to move-in.
Cats and dogs are welcome, with a maximum of two (2) pets per apartment.
Please note the following restrictions:
• Weight limit: 40 lbs. per pet
• Breed restrictions: Certain dog breeds are not permitted, including but not limited to:
Pit Bulls, Rottweilers, Dobermans, German Shepherds, and other breeds deemed aggressive by management.
• Prohibited animals: Reptiles, rodents, birds, insects, and exotic animals are not allowed.
• All pets must be approved by management prior to move-in.
Is there a pet fee or deposit?
Yes, the following fees apply for pet-owning residents:
• A one-time, non-refundable pet fee of $500
• A monthly pet rent of $50 per pet
These fees help maintain a clean and comfortable environment for all residents.
• A one-time, non-refundable pet fee of $500
• A monthly pet rent of $50 per pet
These fees help maintain a clean and comfortable environment for all residents.
Parking & Transportation
Is parking available?
Yes, parking is available for an additional monthly fee.
• Assigned outdoor parking: $75/month
• Garage Parking: $125/month
Spaces are limited and assigned on a first-come, first-served basis. Please contact the leasing office for current availability.
• Assigned outdoor parking: $75/month
• Garage Parking: $125/month
Spaces are limited and assigned on a first-come, first-served basis. Please contact the leasing office for current availability.
Is the community near public transportation?
Absolutely! Our community is very close to public transportation and is considered a commuter-friendly location:
• The New Jersey Transit bus stops are just one block away on Summit Avenue.
• These buses offer service to the Port Authority Bus Terminal in Midtown Manhattan, making it a good option for commuters.
View Neighborhood Map
• The New Jersey Transit bus stops are just one block away on Summit Avenue.
• These buses offer service to the Port Authority Bus Terminal in Midtown Manhattan, making it a good option for commuters.
View Neighborhood Map
How close is the property to local attractions or downtown?
Cambridge Manor is conveniently located near several local attractions and downtown amenities:
🏙️ Proximity to Downtown Hackensack
• The property is just minutes from Main Street, offering easy access to shopping, dining, and entertainment.
• Hackensack University Medical Center is within walking distance, making it ideal for healthcare professionals or those needing nearby medical services
🌳 Nearby Attractions
Here are some popular local spots within a short distance:
Shops and restaurants especially along Main Street, offers a mix of local and chain options.
• Casual Habana Café – Cuban cuisine with great empanadas.
• El Alazan Bar Restaurant – Mexican food and cocktails.
• The Moon Korean BBQ & Hot Pot – Interactive dining experience.
• PHUHROO – Asian fusion with late-night hours.
• White Manna – Famous for its classic burgers.
• Chit Chat Diner – A trendy spot for brunch, dinner, and drinks.
🌳 Parks & Outdoor Attractions
Several parks are within walking or short driving distance:
• Hackensack River County Park – 28 acres of trails and wildlife viewing.
• Johnson Park – A peaceful green space near downtown.
• Polifly Park – Local park with playgrounds.
• Van Saun County Park – Features a zoo, carousel, and splash pad (5–10 min drive).
🛍️ Shopping & Entertainment
• The Shops at Riverside – Upscale mall with luxury brands like Louis Vuitton, Tiffany & Co., and dining options like Rosa Mexicano.
• AMC Dine-In Theater – Located inside the mall for movies and meals.
• Hackensack Brewing Company – Local brewery with a cozy taproom.
• Bowler City & Ice House – Bowling and ice skating venues for family fun.
🎭 Cultural & Historical Attractions
• The Shops at Riverside – Upscale mall with luxury brands like Louis Vuitton, Tiffany & Co., and dining options like Rosa Mexicano.
• Hackensack Performing Arts Center – Hosts live theater and music.
• New Jersey Naval Museum – Home to the WWII submarine USS Ling.
• First Dutch Reformed Church – Historic site dating back to 1696.
🚗 Accessibility
The property offers easy access to several major roadways, including:
• Interstate 80 (I-80): A major east-west highway that runs across northern New Jersey and connects to New York City via the George Washington Bridge. It’s just a short drive from the property.
• Route 4: A key corridor for shopping and commuting, Route 4 runs through Hackensack and provides direct access to Paramus, Fort Lee, and NYC.
• Route 17: Located nearby, this highway connects Hackensack to other parts of Bergen County and northern New Jersey.
• Garden State Parkway: Accessible within a short drive, this toll road runs north-south through New Jersey and is useful for longer trips within the state.
These highways make Cambridge Manor a great location for both local and regional travel.
This connectivity makes it ideal for residents who commute or travel frequently, whether by car or public transit.
Learn More
🏙️ Proximity to Downtown Hackensack
• The property is just minutes from Main Street, offering easy access to shopping, dining, and entertainment.
• Hackensack University Medical Center is within walking distance, making it ideal for healthcare professionals or those needing nearby medical services
🌳 Nearby Attractions
Here are some popular local spots within a short distance:
Shops and restaurants especially along Main Street, offers a mix of local and chain options.
• Casual Habana Café – Cuban cuisine with great empanadas.
• El Alazan Bar Restaurant – Mexican food and cocktails.
• The Moon Korean BBQ & Hot Pot – Interactive dining experience.
• PHUHROO – Asian fusion with late-night hours.
• White Manna – Famous for its classic burgers.
• Chit Chat Diner – A trendy spot for brunch, dinner, and drinks.
🌳 Parks & Outdoor Attractions
Several parks are within walking or short driving distance:
• Hackensack River County Park – 28 acres of trails and wildlife viewing.
• Johnson Park – A peaceful green space near downtown.
• Polifly Park – Local park with playgrounds.
• Van Saun County Park – Features a zoo, carousel, and splash pad (5–10 min drive).
🛍️ Shopping & Entertainment
• The Shops at Riverside – Upscale mall with luxury brands like Louis Vuitton, Tiffany & Co., and dining options like Rosa Mexicano.
• AMC Dine-In Theater – Located inside the mall for movies and meals.
• Hackensack Brewing Company – Local brewery with a cozy taproom.
• Bowler City & Ice House – Bowling and ice skating venues for family fun.
🎭 Cultural & Historical Attractions
• The Shops at Riverside – Upscale mall with luxury brands like Louis Vuitton, Tiffany & Co., and dining options like Rosa Mexicano.
• Hackensack Performing Arts Center – Hosts live theater and music.
• New Jersey Naval Museum – Home to the WWII submarine USS Ling.
• First Dutch Reformed Church – Historic site dating back to 1696.
🚗 Accessibility
The property offers easy access to several major roadways, including:
• Interstate 80 (I-80): A major east-west highway that runs across northern New Jersey and connects to New York City via the George Washington Bridge. It’s just a short drive from the property.
• Route 4: A key corridor for shopping and commuting, Route 4 runs through Hackensack and provides direct access to Paramus, Fort Lee, and NYC.
• Route 17: Located nearby, this highway connects Hackensack to other parts of Bergen County and northern New Jersey.
• Garden State Parkway: Accessible within a short drive, this toll road runs north-south through New Jersey and is useful for longer trips within the state.
These highways make Cambridge Manor a great location for both local and regional travel.
This connectivity makes it ideal for residents who commute or travel frequently, whether by car or public transit.
Learn More
What schools or public transit options are nearby?
🏫 Nearby Schools
Elementary Schools (PK–4)
• Fanny Meyer Hillers School – 56 Longview Ave
• Nellie K. Parker School – 261 Maple Hill Dr
• Jackson Avenue School – 421 Jackson Ave
• Fairmount Elementary School – 105 Grand Ave
Middle School
• Hackensack Middle School – Grades 5–8, located on First Street
High School
• Hackensack High School – First & Beech Streets – The main public high school serving the area.
Specialized Public High School
• Bergen County Academies – A highly ranked magnet high school offering specialized programs.
Colleges
• Bergen Community College – Ciarco Learning Center – Just a 3-minute drive away.
• Fairleigh Dickinson University (Metropolitan Campus) – About 6 minutes by car.
🚍 Public Transit Options
Bus Lines Nearby:
• NJ Transit Buses: 165, 712, 751, 753, 755, 770, 178 and others serve the area.
These connect Hackensack to Fort Lee, Paterson, Paramus, and New York City.
Train Access:
• NJ Transit Pascack Valley Line (PVL) – The New Bridge Landing Station is about a 36-minute walk or a short drive from Cambridge Manor. This line connects Hackensack to Hoboken Terminal, with transfers available to PATH trains into Manhattan.
View Neighborhood Map
Elementary Schools (PK–4)
• Fanny Meyer Hillers School – 56 Longview Ave
• Nellie K. Parker School – 261 Maple Hill Dr
• Jackson Avenue School – 421 Jackson Ave
• Fairmount Elementary School – 105 Grand Ave
Middle School
• Hackensack Middle School – Grades 5–8, located on First Street
High School
• Hackensack High School – First & Beech Streets – The main public high school serving the area.
Specialized Public High School
• Bergen County Academies – A highly ranked magnet high school offering specialized programs.
Colleges
• Bergen Community College – Ciarco Learning Center – Just a 3-minute drive away.
• Fairleigh Dickinson University (Metropolitan Campus) – About 6 minutes by car.
🚍 Public Transit Options
Bus Lines Nearby:
• NJ Transit Buses: 165, 712, 751, 753, 755, 770, 178 and others serve the area.
These connect Hackensack to Fort Lee, Paterson, Paramus, and New York City.
Train Access:
• NJ Transit Pascack Valley Line (PVL) – The New Bridge Landing Station is about a 36-minute walk or a short drive from Cambridge Manor. This line connects Hackensack to Hoboken Terminal, with transfers available to PATH trains into Manhattan.
View Neighborhood Map
Maintenance & Amenities
How do I submit a maintenance request, and is emergency maintenance available?
Maintenance requests can be submitted in two convenient ways:
• Through the Resident Portal (available online or via mobile app).
• By calling our 24/7 Maintenance Contact Center at 201-567-1221×1 .
• Full instructions and contact details will be provided during your move-in orientation.
🔧 Emergency maintenance is available 24/7 for urgent issues such as water leaks, loss of heat, or electrical hazards.
• Through the Resident Portal (available online or via mobile app).
• By calling our 24/7 Maintenance Contact Center at 201-567-1221×1 .
• Full instructions and contact details will be provided during your move-in orientation.
🔧 Emergency maintenance is available 24/7 for urgent issues such as water leaks, loss of heat, or electrical hazards.
What amenities are available?
Our community offers a variety of modern amenities designed for comfort and convenience, including:
• Assigned Parking
• Garage Parking
• On-site storage
• Cat & Dog Friendly
• On-site Maintenance
• Online Rent Payment
• Online Maintenance Requests
• Private Outdoor Terrace* (Select Units)
• Optional in-unit water filtration system available for $35/month
Learn more
• Assigned Parking
• Garage Parking
• On-site storage
• Cat & Dog Friendly
• On-site Maintenance
• Online Rent Payment
• Online Maintenance Requests
• Private Outdoor Terrace* (Select Units)
• Optional in-unit water filtration system available for $35/month
Learn more
Move-In & Living
When can I move in?
Move-in dates are scheduled after the lease is signed and the hold deposit has been paid.
⏳ Please note: We do not hold apartments for more than two weeks from the date of application approval.
⏳ Please note: We do not hold apartments for more than two weeks from the date of application approval.
Can I make changes to the apartment (e.g., paint, install shelves)?
Modifications to the apartment are not permitted without prior written approval from Management. This includes:
• Painting walls
• Installing shelves or appliances
• Making repairs or alterations
A reasonable number of small nails may be used for hanging pictures. However, stickers, large holes, and unauthorized installations (such as video doorbells or satellite dishes) are strictly prohibited.
• Painting walls
• Installing shelves or appliances
• Making repairs or alterations
A reasonable number of small nails may be used for hanging pictures. However, stickers, large holes, and unauthorized installations (such as video doorbells or satellite dishes) are strictly prohibited.
Are there quiet hours?
Yes, to help maintain a peaceful living environment, quiet hours are observed from 10:00 PM to 8:00 AM.
During this time:
• Music, appliances, and other noise should be kept to a minimum
• Strong odors (from cooking or chemicals) should be properly ventilated to avoid disturbing neighbors
During this time:
• Music, appliances, and other noise should be kept to a minimum
• Strong odors (from cooking or chemicals) should be properly ventilated to avoid disturbing neighbors
Move-Out
What is the notice period for moving out?
A minimum of three full calendar months’ written notice is required before your intended move-out date.
• If less than 90 days’ notice is given, you are still responsible for rent for the full 90-day period.
• Lease obligations continue until the apartment is fully vacated, returned in proper condition, and all applicable fees are paid.
• If less than 90 days’ notice is given, you are still responsible for rent for the full 90-day period.
• Lease obligations continue until the apartment is fully vacated, returned in proper condition, and all applicable fees are paid.
Will I get my security deposit back?
Yes. Your security deposit is held in a New Jersey-based interest-bearing escrow account.
The deposit, along with any earned interest, will be returned within 30 days of move-out, minus any deductions for:
• Unpaid charges
• Damages beyond normal wear and tear
The deposit, along with any earned interest, will be returned within 30 days of move-out, minus any deductions for:
• Unpaid charges
• Damages beyond normal wear and tear
Can I break my lease early?
Yes, the lease agreement includes provisions for early termination if you are unable to fulfill your lease obligations. We understand that circumstances can change, and we’re here to help.
Tenants have the following general options:
Option 1: Break Lease Fee
• Provide at least three full calendar months’ written notice
• Pay a break lease fee equal to three months’ rent
• You remain responsible for rent during the 90-day notice period
Option 2: Re-Rental Responsibility
• Remain financially responsible for rent and charges until the apartment is re-rented or the lease ends, whichever comes first.
🏠 In all cases, the apartment must be fully vacated and returned in proper condition for lease obligations to end.
⚠️ If you remain past your stated vacate date without written approval, this is considered a holdover, and you may be charged double the monthly rent for the full month—even if it’s just one day over.
We encourage you to contact our office directly to discuss your situation. We will l review your lease and help identify the best available option based on your individual circumstances.
Tenants have the following general options:
Option 1: Break Lease Fee
• Provide at least three full calendar months’ written notice
• Pay a break lease fee equal to three months’ rent
• You remain responsible for rent during the 90-day notice period
Option 2: Re-Rental Responsibility
• Remain financially responsible for rent and charges until the apartment is re-rented or the lease ends, whichever comes first.
🏠 In all cases, the apartment must be fully vacated and returned in proper condition for lease obligations to end.
⚠️ If you remain past your stated vacate date without written approval, this is considered a holdover, and you may be charged double the monthly rent for the full month—even if it’s just one day over.
We encourage you to contact our office directly to discuss your situation. We will l review your lease and help identify the best available option based on your individual circumstances.
Additional Questions?
Our Team is Just a Phone Call Away.
We prioritize every question at Cambridge Manor. Send us a message or give us a call during business hours—we’re always happy to help.