FAQ

Our standard lease term is 12 months. However, we may offer shorter or longer lease options based on availability and individual needs. Please contact our leasing office to discuss your preferences.

Yes, there is a non-refundable application fee of $100.00 per applicant. This fee covers the cost of background screening, credit check, and income verification. Please note that each individual aged 18 or older who will reside in the apartment must complete a separate application.

To complete your application, please provide the following:
• A valid government-issued photo ID
• Proof of income (such as recent pay stubs or tax returns)
• A signed Social Security card or ITIN documentation

The approval process typically takes 24 to 72 hours, depending on how quickly all required documents are submitted. Delays may occur if additional documentation is needed or if the Plaid verification step at the end of the application is skipped.

Your monthly rent includes the following utilities and services:
• Sewer
• Trash collection
• Cold water

Residents are responsible for setting up and maintaining the following services:
• Electricity through PSE&G
• Cable and internet through providers such as Verizon or Optimum

Please ensure these accounts are active prior to your move-in date.

Yes, renters’ insurance is required and must be active prior to move-in. Coverage must be maintained for the entire duration of the lease.

Key Requirements:
• You may choose any insurance provider. If applicable, we recommend checking with your current auto insurance carrier for bundling options.

• All financially responsible leaseholders must be listed individually on the evidence of coverage or declaration page.

• Proof of coverage must be submitted before move-in and kept up to date. It is the tenant’s responsibility to provide renewal documents throughout the lease term.

Automatic Enrollment Policy:
If valid renters’ insurance is not on file, you will be automatically enrolled in our Liability to Landlord Insurance program at a cost of $15/month ($10.50 for coverage + $4.50 administrative fee).

⚠️ Please note: This policy does not cover personal belongings or medical expenses.

For full details on coverage requirements, please refer to your Lease Agreement.

We do not charge any move-in or broker fees. Once your application is approved:

• You’ll have 24 hours to sign the lease and pay a hold deposit, which secures the apartment and is applied toward your first month’s rent.
• A security deposit equal to 1.5 times the monthly rent is due at move-in. This must be paid by certified check or money order and will be held in an interest-bearing escrow account.

Additional fees may apply for pets or optional amenities.

Yes, we are a cat-friendly community!
Cats are welcome, with a maximum of two (2) pets per apartment.

Please note the following restrictions:
• Weight limit: 40 lbs. per pet
• Prohibited animals: Dogs, reptiles, rodents, birds, insects, and exotic animals are not allowed.
• All pets must be approved by management prior to move-in.

Yes, the following fees apply for pet-owning residents:
• A one-time, non-refundable pet fee of $500
• A monthly pet rent of $50 per pet

These fees help maintain a clean and comfortable environment for all residents.

Yes, parking is available for an additional monthly fee.
• Assigned outdoor parking: $75/month
• Garage Parking: $125/month

Spaces are limited and assigned on a first-come, first-served basis. Please contact the leasing office for current availability.

Absolutely! Our community is very close to public transportation and is considered a commuter-friendly location:
• The property offers access to mass transit into New York City, making it a great option for commuters.
• It’s situated close to major highways including Routes 4, 17, 80, the New Jersey Turnpike, and the Garden State Parkway, which also support transit connectivity.

View Neighborhood Map

🏫 Nearby Schools
• Fairmount Elementary School – A local public elementary school.
• Hackensack Middle School- A middle school serving the area.
• Hackensack High School – The main public high school serving the area.
• Bergen County Academies – A highly ranked magnet high school offering specialized programs.
• Bergen Community College – Ciarco Learning Center.
• Fairleigh Dickinson University (Metropolitan Campus).

🚍 Public Transit Options
Bus Lines Nearby:
• NJ Transit Bus 166
Route: Cresskill – Bergenfield – New York (Port Authority)
Frequent service with stops near Hackensack and along Broad Avenue Ideal for commuting to Manhattan.

Other NJ Transit Bus Routes Serving Hackensack:
• 712, 751, 753, 76, 770
These lines connect Hackensack to surrounding towns and transit hubs.

Train Access:
• NJ Transit Pascack Valley Line (PVL).
Stops at Essex Street Station and Anderson Street Station in Hackensack.
Connects to Secaucus Junction and Hoboken Terminal for transfers to NYC.

View Neighborhood Map

Maintenance requests can be submitted in two convenient ways:
• Through the Resident Portal (available online or via mobile app).
• By calling our 24/7 Maintenance Contact Center at 201-567-1221×1 .
• Full instructions and contact details will be provided during your move-in orientation.

🔧 Emergency maintenance is available 24/7 for urgent issues such as water leaks, loss of heat, or electrical hazards.

Our community offers a variety of modern amenities designed for comfort and convenience, including:
• On-Site Laundry
• Uncovered Assigned Parking
• Garage Parking
• Intercom Directory
• Cat-Friendly
• Online Rent Payment
• Online Maintenance Requests
• Optional in-unit water filtration system available for $35/month

Learn more

Move-in dates are scheduled after the lease is signed and the hold deposit has been paid.

⏳ Please note: We do not hold apartments for more than two weeks from the date of application approval.

Modifications to the apartment are not permitted without prior written approval from Management. This includes:
• Painting walls
• Installing shelves or appliances
• Making repairs or alterations

A reasonable number of small nails may be used for hanging pictures. However, stickers, large holes, and unauthorized installations (such as video doorbells or satellite dishes) are strictly prohibited.

Yes, to help maintain a peaceful living environment, quiet hours are observed from 10:00 PM to 8:00 AM.

During this time:
• Music, appliances, and other noise should be kept to a minimum
• Strong odors (from cooking or chemicals) should be properly ventilated to avoid disturbing neighbors

A minimum of three full calendar months’ written notice is required before your intended move-out date.
• If less than 90 days’ notice is given, you are still responsible for rent for the full 90-day period.
• Lease obligations continue until the apartment is fully vacated, returned in proper condition, and all applicable fees are paid.

Yes. Your security deposit is held in a New Jersey-based interest-bearing escrow account.

The deposit, along with any earned interest, will be returned within 30 days of move-out, minus any deductions for:
• Unpaid charges
• Damages beyond normal wear and tear

Yes, the lease agreement includes provisions for early termination if you are unable to fulfill your lease obligations. We understand that circumstances can change, and we’re here to help.

Tenants have the following general options:
Option 1: Break Lease Fee
• Provide at least three full calendar months’ written notice
• Pay a break lease fee equal to three months’ rent
• You remain responsible for rent during the 90-day notice period

Option 2: Re-Rental Responsibility
• Remain financially responsible for rent and charges until the apartment is re-rented or the lease ends, whichever comes first.

🏠 In all cases, the apartment must be fully vacated and returned in proper condition for lease obligations to end.
⚠️ If you remain past your stated vacate date without written approval, this is considered a holdover, and you may be charged double the monthly rent for the full month—even if it’s just one day over.

We encourage you to contact our office directly to discuss your situation. We will l review your lease and help identify the best available option based on your individual circumstances.